The correct action is to use short, simple sentences. This technique minimizes confusion and enhances the client's ability to understand. Speaking loudly can be agitating and is not helpful unless a hearing impairment is present. Asking open-ended questions can be overwhelming and frustrating for a client with advanced dementia, who may struggle with memory and forming complex thoughts; closed-ended questions are preferred. Using complex medical terminology would further impair communication and is inappropriate.
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