A client with a recent diagnosis of diabetes expresses frustration and says, 'I don’t think I can manage all of these changes.' What is the BEST initial response by the nurse?
Let’s discuss a plan to organize these changes for you.
You don’t need to worry; we will help you with the necessary support.
Managing diabetes is challenging, but it will get easier with time.
Tell me more about what feels overwhelming right now.
The correct answer focuses on actively listening to the client's concerns without judgment while using an empathetic and open-ended statement. This approach encourages the client to share more about their feelings, facilitates trust, and demonstrates the nurse's commitment to understanding the client’s perspective. Offering advice, suggesting solutions, or prematurely minimizing their concerns does not promote effective therapeutic communication and may lead the client to feel dismissed.
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NCLEX RN
Psychosocial Integrity
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