A client recently diagnosed with diabetes becomes tearful and says, 'I can’t do this. Managing this disease is going to take over my life.' What is the most supportive initial response from the nurse?
I will refer you to a diabetes educator to assist you in adapting.
I understand this is a difficult adjustment. I'm here to support you.
Let’s focus on practical steps to manage your diabetes, starting with meal planning.
Focusing on positive aspects helps you feel better as you establish the new routine.
The correct answer reflects an empathetic approach by validating the client’s emotions, which is a key component of therapeutic communication. Emotional validation fosters trust and helps the client feel supported as they navigate their diagnosis. Encouraging a positive mindset may come across as dismissive of their current feelings. Referring the client to a diabetes educator is constructive but does not address the immediate emotional needs presented in the moment. Jumping straight to practical problem-solving overlooks the importance of first acknowledging and addressing the emotional distress.
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Why is emotional validation important in therapeutic communication?
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NCLEX RN
Psychosocial Integrity
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