A client is not engaging in a discussion about their treatment plan and seems confused when the nurse reviews discharge instructions. Which action best ensures the client understands the care being provided?
Use nonverbal gestures alongside speaking slowly to convey key points.
Ask a family member to explain the treatment plan to the client.
Arrange for a professional interpreter who is familiar with healthcare communication.
Provide written instructions for the client to review in their preferred language.
Arranging for a professional interpreter is the best action because interpreters trained in healthcare communication can accurately convey medical terminology and ensure understanding between the client and the care provider. While asking a family member may seem convenient, it can lead to miscommunication and privacy concerns. Written materials can support communication but are not a comprehensive solution to ensure the client's full understanding. Similarly, relying on nonverbal gestures limits the ability to clarify complex or detailed medical information.
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