Crucial Exams

NCLEX RN Practice Question

A charge nurse on a busy medical-surgical unit overhears two registered nurses arguing loudly at the nurses' station about the fairness of their patient assignments. The disagreement is beginning to disrupt other staff members and is audible to clients. Which action by the charge nurse is most appropriate to facilitate effective conflict resolution and protect client care?

  • Escort both nurses to a private area and facilitate an open, respectful discussion to identify their concerns and develop a collaborative solution.

  • Document the incident in each nurse's personnel record and submit a written report to the nurse manager without further intervention.

  • Instruct the nurses to return to work and discuss the matter after the shift has ended.

  • Immediately reassign one of the nurses to a different unit for the remainder of the shift.

NCLEX RN
Safe and Effective Care Environment
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Wipe Score
Bash, the Crucial Exams Chat Bot
AI Bot