NCLEX RN Practice Question

The correct response reflects therapeutic communication by acknowledging the client’s emotional state without judgment and encouraging further discussion. This approach helps the client feel heard and supported, fostering trust and an open dialogue. Other responses exhibit shortcomings: the revised Option 1 starts to acknowledge the client’s feelings but lacks specificity and depth, making it less effective. Revised Option 2 focuses on problem-solving prematurely, bypassing the client’s need to process emotions. Option 3 redirects the conversation toward external solutions, which may make the client feel invalidated or unheard. Utilizing therapeutic communication principles, nurses must prioritize understanding and addressing emotions before offering solutions or guidance.