Jessica, the manager of a software company, tells a potential client that their latest software update includes advanced security features, which it does not. Relying on this information, the client purchases the software. Later, the client discovers the security features are absent. Which type of misrepresentation best describes Jessica's statement?
Jessica knowingly provided false information about the software's security features to induce the client's purchase, which constitutes fraudulent misrepresentation. Fraudulent misrepresentation involves intentional deceit to secure a transaction.
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What is puffery, and why doesn’t Jessica's statement qualify as puffery?
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