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CompTIA Network+ N10-009
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CompTIA Network+ N10-009 Practice Question

After testing your initial theory of probable cause for a network issue and finding it incorrect, you should avoid any further investigation and directly escalate the issue to a higher-level support team.

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Answer Description

This statement is false because the troubleshooting methodology advises that if the initial theory is not confirmed, one should either establish a new theory based on the gathered information or escalate if the problem complexity exceeds one's technical capabilities or authorization. Directly escalating without considering a new theory may be inefficient and could slow down the resolution process if the issue could have been resolved with further analysis at the current level.

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CompTIA Network+ N10-009

Network Troubleshooting

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Settings & Objectives

Networking Concepts

Network Implementation

Network Operations

Network Security

Network Troubleshooting

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