A network technician is troubleshooting a problem where multiple wireless clients frequently disassociate from a WLAN hosted on a single access point. The clients experience disconnections several times a day, primarily during peak hours. To address this issue, which of the following solutions is BEST?
Add an additional access point to distribute the client load more evenly.
Adjust the minimum data rates allowed on the current access point.
Increase the wireless coverage area by adjusting the current antenna setup.
Replace the access point's antenna with high-gain antennas.
Increasing the wireless coverage might not directly address the high number of clients disconnecting if the area coverage is already sufficient. Adjusting the data rates requires assessing if slow data rates are the actual cause of disassociation, which is not directly implied. Replacing the antenna would depend on whether the existing ones are faulty or unsuitable for the environment, which isn't suggested by the given scenario. Adding an additional access point addresses the issue by reducing the load on a single access point, thus likely decreasing the frequency of disconnections during peak hours. This aligns with managing network congestion and ensuring adequate service delivery for all connected clients.
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Why would adding an additional access point help with disconnections?
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What factors should be considered when determining the number of access points needed?
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What role does network congestion play in wireless disconnections?