A network engineer is troubleshooting an issue where a newly installed switch is not connecting to the network. The engineer confirms the switch configuration is correct and suspects a possible cable fault. What is the best next step in establishing a plan of action to resolve this issue?
Testing the cable with a cable tester is the best next step because it directly assesses the integrity of the physical connection, which is suspected to be the problem based on the engineer's theory. Starting with a ping or traceroute would not be effective if the physical layer is compromised, and replacing the switch disregards simpler and less costly diagnostic steps like cable testing.
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Why is it important to test the cable before replacing the switch?
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What tools are typically used to test network cables?