A network administrator at a medium-sized enterprise plans to upgrade the firmware on several critical routers. To ensure a systematic approach compliant with best practices for network management, which of these actions should most appropriately initiate the change management process?
Directly implement the changes during a scheduled maintenance window
Submit a change request to the change advisory board (CAB) for review and approval
Informally discuss the change with colleagues to gather feedback before proceeding
Start with a thorough risk assessment before proposing any specific actions
Before making any significant changes to a network's infrastructure, the first step under the change management process should always start with submitting a change request. This action ensures that all necessary approvals are obtained, and all impacts are assessed before any changes are implemented, minimizing potential disruptions. Just discussing potential changes informally does not provide proper documentation or authorization. Implementing changes directly or beginning with a risk assessment, though important, skips the initial necessary step of formally recording and initiating the process through an official change request.
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What is the role of a Change Advisory Board (CAB)?
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