CompTIA Network+ N10-009 Practice Question

The correct answer is 'Network uptime commitment', as it specifies the amount of time the network should be operational and accessible, which is critical for maintaining business operations. An SLA that includes a substantial uptime guarantee reduces potential disruptions caused by network outages. The option '24/7 customer support' is helpful but does not directly mitigate downtime impact, as support responsiveness does not govern the actual operational performance of the network. 'Disaster recovery options' are crucial in a broader context but pertain more to recovery post-incident rather than preventing downtime. 'Early termination rights' relate to contract flexibility rather than operational performance.