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Free CompTIA Network+ N10-008 Practice Question

When initially called by a user who is experiencing network problems, what is the BEST method to start gathering important information?

  • Analyze the log files focusing on the entries around the time the user reported the issue.

  • Perform network testing using appropriate software tools to identify the problem.

  • Immediately start reviewing configuration files to find any discrepancies.

  • Question the user for specific details about what issues they're encountering and any recent changes they might be aware of.

This question's topic:
CompTIA Network+ N10-008 / 
Network Troubleshooting
Your Score:
Network Troubleshooting
Networking Fundamentals
Network Implementations
Network Operations
Network Security