Free CompTIA Network+ N10-008 Practice Question

What kind of contract is established between a business and a service provider to define the expected quality and availability of services?

  • Standard Operating Procedure (SOP)

  • Service Level Agreement (SLA)

  • Memorandum of Understanding (MOU)

  • Non-Disclosure Agreement (NDA)

This question's topic:
CompTIA Network+ N10-008 / 
Network Operations
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