An employee attempting to connect their laptop to the office Wi-Fi is experiencing connectivity issues despite confidence in the accuracy of the network credentials. They are presented with several similar network names upon scanning for connections - 'DataCorp-5G', 'DataCorp', and 'DataCorp-Guest'. After several unsuccessful attempts using 'DataCorp', they seek assistance. The official network for employees is labeled with a '5G' suffix. Based on this information, what is the MOST likely cause of the connectivity problem?
The user's device is incompatible with 5G networks, so they should continue attempting to connect to the network without the '5G' suffix.
The '5G' at the end of the network name suggests a higher security protocol that the user's laptop may not support; thus, they should seek networks without such a suffix.
The user should connect to the network with the '5G' suffix, as it is the one designated for employee access.