A user reports that they are unable to connect to the company's wireless network from their laptop despite being able to see several available networks. After ensuring the user's device is in range and the wireless adapter is enabled, which of the following is the BEST next step to resolve the connectivity issue?
Restart the wireless adapter on the user's laptop.
Check if the user's device has a valid IP configuration for the network.
Ask the user to confirm the exact SSID they are trying to connect to.
Verify if the DHCP server has enough available addresses to assign one to the user's device.