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Free CompTIA Network+ N10-008 Practice Question

A network technician receives complaints that a video conferencing system is performing poorly, with users experiencing audio dropouts and degraded video quality. Prior to forming any theories about potential causes, which of the following steps should the technician take first?

  • Conduct a network stress testing to see if the infrastructure can handle high bandwidth demands.

  • Restart the video conferencing system and ask the users to try again later

  • Determine if anything has changed within the video conferencing system configurations without checking system logs.

  • Review the system's logs for errors, warnings, and any patterns that correlate with the times users reported issues.

This question is for objective:
Network Troubleshooting
Your Score:
Network Troubleshooting
Network Implementations
Network Operations
Network Security
Networking Fundamentals