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Free CompTIA Network+ N10-008 Practice Question

A network technician is troubleshooting a connectivity issue with a newly installed access point. After much testing, they have determined that the access point requires a firmware update to resolve the issue. However, they realize the update may temporarily disrupt service to clients. What is the BEST next step the technician should take in this situation?

  • Escalate the issue to senior management before taking any further action.

  • Schedule the firmware update during a maintenance window and inform users about the planned downtime.

  • Perform the firmware update immediately to resolve the issue as quickly as possible.

  • Continue to troubleshoot other potential causes even though a firmware issue has been established.

This question's topic:
CompTIA Network+ N10-008 / 
Network Troubleshooting
Your Score:
Network Troubleshooting
Networking Fundamentals
Network Implementations
Network Operations
Network Security