A network administrator has just implemented a new router in the company's network. Several users from one department report they are unable to reach the company's intranet server, which is located in a different subnet. Other users have no issues accessing the intranet server. The network administrator suspects the issue lies within a misconfigured route on the new router. Which of the following would BEST assist the administrator in troubleshooting this issue?
Reseat the new router's interface cards to ensure a good connection
Perform a packet capture on the intranet server
Review the routing table on the new router for any missing or incorrect entries
Replace the network cables of the affected department