A network administrator has just implemented a new router in the company's network. Several users from one department report they are unable to reach the company's intranet server, which is located in a different subnet. Other users have no issues accessing the intranet server. The network administrator suspects the issue lies within a misconfigured route on the new router. Which of the following would BEST assist the administrator in troubleshooting this issue?
Review the routing table on the new router for any missing or incorrect entries
Reseat the new router's interface cards to ensure a good connection
Replace the network cables of the affected department
Perform a packet capture on the intranet server