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Free CompTIA Network+ N10-008 Practice Question

A corporation is finalizing a partnership with a third-party vendor that will provide network infrastructure support and guarantee specific performance standards for availability and maintenance. Which formal document should the corporation require to specify the agreed-upon performance metrics and to protect itself contractually if the vendor fails to meet those metrics?

  • Business Continuity Plan (BCP) with vendor's obligations

  • Service-level Agreement (SLA) with detailed performance metrics

  • Non-disclosure Agreement (NDA) inclusive of vendor service standards

  • Memorandum of Understanding (MOU) with general terms of collaboration

This question's topic:
CompTIA Network+ N10-008 / 
Network Operations
Your Score:
Network Operations
Networking Fundamentals
Network Implementations
Network Security
Network Troubleshooting