Microsoft 365 Fundamentals MS-900 Practice Question
Your organization wants to reduce the number of password-related helpdesk calls by allowing users to manage their own password issues. Which Microsoft Entra ID feature should you implement to achieve this goal?
Self-Service Password Reset (SSPR) enables users to manage their own password issues without involving the IT helpdesk. By implementing SSPR, users can reset or unlock their passwords themselves, which reduces helpdesk workload and improves user productivity. Multi-factor Authentication (MFA) enhances security by requiring additional verification methods but does not allow users to manage their passwords independently. Conditional Access provides policy-based controls over access to resources but doesn't address password management. Identity Protection helps detect and remediate identity-related risks but doesn't offer self-service password capabilities.
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Microsoft 365 Fundamentals MS-900
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