Microsoft 365 Fundamentals MS-900 Practice Question

Your organization experienced downtime with Microsoft 365 services that exceeded the maximum allowable downtime stated in the service-level agreement (SLA).

What should you do to request compensation?

  • Submit a claim by opening a service request in the Microsoft 365 admin center

  • Wait for Microsoft to automatically apply service credits to your account

  • Upgrade your subscription to reduce future downtime

  • Request a refund by contacting Microsoft Support

Microsoft 365 Fundamentals MS-900
Describe Microsoft 365 pricing, licensing, and support
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