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Microsoft 365 Fundamentals MS-900 Practice Question

Your company uses Microsoft Teams for collaboration. The team uses an external task management application and wants to access and manage tasks directly within Teams to avoid switching between applications.

What can be done to achieve this goal?

Add the task management application as a tab in a Teams channels.
Create a custom Teams bot for task management.
Set up email notifications from the task management app to Teams.
Configure a Teams connector for the task management app.

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Answer Description

Add the task management application as a tab in a Teams channels - Adding the task management application as a tab allows users to interact with the app’s interface directly within Teams channels. This setup enables seamless access to tasks without leaving Teams, allowing team members to view, create, and manage tasks within the familiar Teams environment.

Create a custom Teams bot for task management - A custom Teams bot could provide basic interactions for creating or updating tasks, but building a bot with full task management functionality would require additional development and may not offer the full functionality of the task management app’s interface.

Configure a Teams connector for the task management app - A Teams connector can send notifications from the task management app to Teams, but it does not provide interactive task management directly within Teams. Connectors are generally used for updates and alerts rather than full app integration.

Set up email notifications from the task management app to Teams - Setting up email notifications would allow task updates to appear in Teams, but this would only provide passive notifications without the ability to actively manage tasks within Teams.

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