Standard support for service-related issues is included with a Microsoft 365 subscription. Admins can open tickets in the Microsoft 365 admin center (Help & support → Contact Support) without paying an additional per-incident fee. Advanced response times or proactive services (Professional Direct, Unified, Business Assist, etc.) require separate paid plans or eligibility. Options B-D are incorrect because they suggest extra fees or mandatory partner involvement for every case.
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Microsoft 365 Fundamentals MS-900
Describe Microsoft 365 pricing, licensing, and support
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