Which Microsoft Teams capability allows users to make and receive calls to and from external landlines and mobile numbers on the Public Switched Telephone Network (PSTN)?
Teams channels
Teams meetings
Teams chat
Teams Phone
The correct answer is Teams Phone. Teams Phone is Microsoft's technology for enabling call control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams. When connected to the PSTN, it allows for external calling. Teams channels are collaboration spaces, Teams chat is for messaging, and Teams meetings are for video and audio conferencing; none of these components inherently provide PSTN connectivity for making regular phone calls.
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