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Microsoft 365 Fundamentals MS-900 Practice Question

When Microsoft does not meet the uptime guarantee specified in the SLA for Microsoft 365 services, customers must submit a claim to receive service credits.

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Answer Description

This statement is true. Under the Microsoft 365 Service Level Agreement (SLA), customers are responsible for submitting a claim to receive service credits if the uptime guarantee is not met. Service credits are not automatically granted; customers must file a claim within the specified timeframe to be eligible.

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Microsoft 365 Fundamentals MS-900

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