Free Microsoft 365 Fundamentals MS-900 Practice Question

Under the Microsoft 365 services' Service Level Agreement (SLA), what compensation does Microsoft provide if the monthly uptime percentage falls below the guaranteed threshold?

  • Extended support hours with priority response

  • Service credits applied to future billing cycles

  • Full refund of the month's subscription fees

  • Free upgrade to a higher service tier

This question's topic:
Microsoft 365 Fundamentals MS-900 / 
Describe Microsoft 365 pricing, licensing, and support
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