Microsoft 365 Fundamentals MS-900 Practice Question
To decrease the high volume of help desk calls from users unable to sign in due to forgotten passwords, your organization wants to enable users to securely resolve these issues themselves. Which Microsoft 365 feature should you implement to achieve this?
Implementing self-service password reset allows users to securely reset their own passwords without needing assistance from the IT department. This feature reduces help desk workload and empowers users, while maintaining security through verification methods. Multi-factor authentication enhances account security by requiring additional verification during sign-in but does not help users who have forgotten their passwords. Conditional access policies control access to resources based on conditions like user location or device compliance but do not enable self-service account recovery. Azure Active Directory B2B collaboration is used for allowing external partners access to your resources, not for internal user password management.
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Microsoft 365 Fundamentals MS-900
Describe security, compliance, privacy, and trust in Microsoft 365
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