Microsoft 365 service-level agreements cover service interruptions caused by customer actions or third-party equipment failures.
False
True
This statement is false. Microsoft 365 SLAs do not cover service interruptions resulting from customer actions, third-party equipment failures, or factors outside of Microsoft's control. The SLA applies to service interruptions caused by issues within Microsoft's control. It's important for customers to understand these exclusions to properly manage their environments and recognize when they are eligible for service credits.
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