Crucial Exams

Microsoft 365 Fundamentals MS-900 Practice Question

As an IT administrator for a company using Microsoft 365, you encounter an issue where several users are unable to access their mailboxes. After exhausting available documentation and community forums without resolving the problem, what is the most appropriate next step to obtain support from Microsoft?

  • Create a service request in the Microsoft 365 admin center to contact Microsoft support.

  • Wait for the issue to resolve and check the service health dashboard periodically.

  • Post the issue on social media tagging Microsoft support.

  • Reinstall Office applications on affected users' computers.

Microsoft 365 Fundamentals MS-900
Describe Microsoft 365 pricing, licensing, and support
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