Microsoft 365 Fundamentals MS-900 Practice Question

Microsoft Bookings is designed for customer-facing service scheduling. It allows external customers to arrange service sessions with staff by selecting available time slots, integrates with Microsoft 365 calendars, and sends automatic notifications to both customers and staff. Microsoft Planner is intended for internal task management and team collaboration, without customer-facing features. Microsoft Teams facilitates communication and meetings but does not provide a platform for customers to arrange service sessions based on staff availability. Microsoft Forms is used for creating surveys and collecting data, lacking the scheduling and calendar integration needed in this scenario. Therefore, Microsoft Bookings is the service that best meets the company's requirements.