Microsoft 365 Administrator Expert MS-102 Practice Question
Your organization wants designated administrators to receive an email every time any Microsoft Teams service incident is opened or updated. You sign in to the Microsoft 365 admin center and open Health > Service health > Preferences. Which built-in role is the minimum required to create the email notification rule without granting unnecessary additional permissions?
Only users who hold either the Global admin or Service support admin role can create or edit Service health email notification rules. The Service support admin role is the least-privileged of the two because it is limited to viewing service-related information and opening support requests, whereas Global admin grants full tenant-wide control. Roles such as Helpdesk admin or Message center reader can view some information but cannot configure notification rules.
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What is the Service support admin role in Microsoft 365?
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Why can’t the Helpdesk admin role configure Service health email notifications?
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What is the difference between Global admin and Service support admin roles?
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Microsoft 365 Administrator Expert MS-102
Deploy and manage a Microsoft 365 tenant
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