Microsoft 365 Administrator Expert MS-102 Practice Question
Your organization uses a Microsoft 365 tenant. A dedicated operations mailbox ([email protected]) must receive an email whenever Microsoft publishes a service incident that could affect the tenant. The mailbox must not receive notifications about advisories or planned maintenance. You will configure the setting by using the Microsoft 365 admin center only. Which configuration action should you perform to meet the requirement?
Open Service health Preferences, add [email protected] under Advisories and Incidents, and select the Only critical setting.
In Message center Preferences, add [email protected] and subscribe the mailbox to Major updates only.
Create a custom alert policy in the Microsoft 365 compliance center that targets the Service health category and assigns [email protected] as a recipient.
Open Service health, choose Preferences, add [email protected] as a recipient, enable the Incidents toggle, disable the Advisories toggle, and save the rule.
Email notifications for service issues are configured in the Service health dashboard, not in the Message center or the compliance center. In Service health, the Preferences pane lets you define recipients and choose whether to be notified about Incidents and/or Advisories. Selecting the Incidents toggle and turning the Advisories toggle off ensures that the specified mailbox receives messages only when Microsoft declares an active service incident. Selecting any option that includes Advisories or configuring Message center rules would send additional, unwanted notifications, and alert policies in the compliance center do not monitor service health events.
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Microsoft 365 Administrator Expert MS-102
Deploy and manage a Microsoft 365 tenant
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