Crucial Exams

Microsoft 365 Administrator Expert MS-102 Practice Question

Your organization synchronizes identities to Microsoft Entra ID by using Pass-through Authentication (PTA) and Seamless single sign-on. Several users suddenly cannot sign in to Microsoft 365; they enter their passwords but receive an error message. In the Microsoft Entra sign-in logs, the Failure reason field shows "The Azure AD Pass-through Authentication agent is offline" and the Authentication Details tab lists the Agent time-out error. To restore user sign-in as quickly as possible, what should you do first?

  • Run Start-ADSyncSyncCycle -PolicyType Initial to force a full directory synchronization.

  • Reconfigure Microsoft Entra Connect to switch the tenant to Password Hash Synchronization only.

  • Temporarily assign affected users the Authentication Administrator role in Microsoft Entra ID.

  • Start the Azure AD Connect Authentication Agent service on an existing PTA agent server.

Microsoft 365 Administrator Expert MS-102
Implement and manage Microsoft Entra identity and access
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