Microsoft 365 Administrator Expert MS-102 Practice Question

Your company operates entirely in Microsoft 365. Customer-service representatives must read and reply to messages sent to [email protected]. The mailbox is expected to grow to at least 120 GB during the next year and must be placed on litigation hold. You want to minimize licensing costs for this requirement while ensuring that individual representatives do NOT need additional licenses just to access the mailbox. Which solution should you implement?

  • Create a Microsoft 365 group named Support and grant members Send As permission for the group address.

  • Create a shared mailbox named Support and assign an Exchange Online Plan 2 license to the mailbox.

  • Create a user mailbox named Support and assign a Microsoft 365 F3 license to it.

  • Create a shared mailbox named Support without assigning any license and grant Full Access and Send As permissions to the representatives.

Microsoft 365 Administrator Expert MS-102
Deploy and manage a Microsoft 365 tenant
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