Microsoft 365 Administrator Expert MS-102 Practice Question
You enabled the Microsoft 365 Backup (preview) service for your tenant and want help-desk staff to be able to restore deleted SharePoint files and Exchange mail items on behalf of users. The help-desk staff must not be able to change backup policies, delete backup data, or disable the service.
Which built-in Microsoft 365 role should you assign to the help-desk staff to meet these requirements?
Microsoft 365 Backup introduces three dedicated roles. The Backup Administrator can configure backup settings and perform restores; therefore, it grants more privileges than required. The Backup Reader is view-only and cannot start restore jobs. The Backup Operator is designed specifically for operational recovery tasks-it can search backups and launch restore actions but lacks permission to change policies or disable the service, which matches the scenario.
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What tasks can a Microsoft 365 Backup Operator perform?
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Microsoft 365 Administrator Expert MS-102
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