Microsoft 365 Administrator Expert MS-102 Practice Question
You configure a Conditional Access policy in Microsoft Entra ID that blocks sign-ins when the sign-in risk level equals High. After the policy is enabled, field technicians report that they can no longer access Microsoft Teams from company-managed laptops while connected to the corporate Wi-Fi network, even though the devices are marked as compliant. You must allow these sign-ins without weakening protection for all other locations. Which change should you make to the existing policy?
Add the corporate network as a named location and exclude it from the policy.
Change the Grant control from Block access to Require multi-factor authentication.
Reduce the sign-in risk level evaluated by the policy to Medium and above.
Add Hybrid Azure AD joined devices to the Device platforms condition inclusion list.
A trusted network can be identified in Conditional Access by creating a named location that lists the corporate public IP ranges. If that named location is excluded from the policy, sign-ins originating from the company's Wi-Fi will not be evaluated by the rule that blocks High sign-in-risk events, while all other locations will remain subject to the block. Changing the grant control, lowering the risk threshold, or modifying the device platform settings would either still block the technicians or reduce protection for unrelated scenarios.
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What is a Conditional Access policy in Microsoft Entra ID?
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What is a named location in Microsoft Entra ID?
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How does Conditional Access evaluate sign-in risk levels?
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Microsoft 365 Administrator Expert MS-102
Implement and manage Microsoft Entra identity and access
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