Microsoft 365 Administrator Expert MS-102 Practice Question

Accounts that exceed outbound spam thresholds or exhibit suspicious mail-sending behavior are automatically placed on the Restricted users list. While on this list, the account cannot send email but can still receive messages. To restore normal mail flow after remediation, an administrator must open the Restricted users page in Microsoft 365 Defender, select the affected account, and choose Unblock. The Tenant Allow/Block Lists page manages sender, domain, file, or URL blocks and cannot remove a user restriction. The Quarantine page only holds individual messages, and altering an outbound spam filter policy does not override the user-level block once it is in place. Therefore, using the Restricted users page is the only correct action.