Crucial Exams

Microsoft 365 Administrator Expert MS-102 Practice Question

A company uses Microsoft Entra Connect with Password Hash Synchronization (PHS) as the primary sign-in method. One user reports that after entering her credentials she receives the message "Your password has expired" and the sign-in fails. In the Microsoft Entra sign-in logs the attempt is recorded as:

  • Result: Failure
  • Failure reason: 50055 - Password expired
  • Authentication requirement: Password Hash Sync

In Active Directory the user account shows the Password never expires setting, and the account is not locked out. Which action is most likely to resolve the user's authentication issue?

  • Dismiss the high-risk sign-in in Microsoft Entra ID Protection so the user can sign in without triggering risk-based password change.

  • Reduce the password length to less than 128 characters and perform a full password synchronization.

  • Reset the user's password directly in Microsoft Entra ID and require the user to set a new password at next sign-in.

  • Clear the "User must change password at next logon" flag for the account in Active Directory and initiate an immediate delta synchronization with Entra Connect.

Microsoft 365 Administrator Expert MS-102
Implement and manage Microsoft Entra identity and access
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