Multistate Professional Responsibility Exam Practice Question
A department head at a firm learns that an associate has repeatedly ignored client messages. The supervisor also noticed the associate struggling to manage priorities. Which choice best addresses how the department head should perform their role?
The department head creates practical safeguards and initiates corrective steps once the problem surfaces.
The department head should immediately terminate the associate.
The department head closely supervises the associate’s assignments to prevent future missed communications.
The department head disclaims responsibility by attributing the issue to the associate’s poor organization.
The best option establishes that a supervisory lawyer implements measures to guide compliance and intervenes when an issue is recognized. Proposing that the department head avoids responsibility overlooks the fundamental requirement of supervision. Suggesting that the department head personally manages all assignments incorrectly implies a more onerous obligation than what the rules require, which focus on systems and interventions when problems arise.
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What are practical safeguards that a department head can implement?
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What are the key responsibilities of a supervisory lawyer?
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How should a department head intervene when problems arise?