Crucial Exams

Microsoft 365 Endpoint Administrator Associate MD-102 Practice Question

Your organization has assigned Remote Help licenses to its help-desk staff. You need to allow those technicians to launch a Remote Help session with a Windows 11 laptop that is still unmanaged when the user calls on day one. In the Intune admin center, which Remote Help setting should you set to Yes to meet the requirement?

  • Disable the in-session chat feature

  • Allow remote help to unenrolled devices

  • Enable elevated privileges for helpers

  • Require screen recording for every session

Microsoft 365 Endpoint Administrator Associate MD-102
Manage and maintain devices
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