Crucial Exams

Microsoft 365 Endpoint Administrator Associate MD-102 Practice Question

Your company uses Microsoft Intune to manage Windows 11 devices. You are rolling out Intune Remote Help. Only members of an Azure AD security group named Helpdesk must be allowed to initiate Remote Help sessions, while all users can receive assistance. You have already created the Helpdesk group. What should you do next?

  • In Endpoint Manager, assign the built-in Help Desk Operator role to the Helpdesk group.

  • Create a Conditional Access policy that requires multi-factor authentication for the Helpdesk group when accessing the Remote Help app.

  • Grant the Helpdesk group the Intune Administrator Azure AD role.

  • In Intune Tenant administration, open Remote Help settings, choose Only allow helpers in user-specified groups, and add the Helpdesk group.

Microsoft 365 Endpoint Administrator Associate MD-102
Manage and maintain devices
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