Microsoft 365 Endpoint Administrator Associate MD-102 Practice Question
You manage Microsoft Intune for Contoso. A user reports that her personally owned Windows 11 laptop, enrolled as a BYOD device, is being sold. You must remove all corporate apps, settings, and the work account from the device, but keep the user's personal files and operating system intact. Which remote action should you perform in Intune?
The Retire remote action unenrolls the device from Intune and removes all company data, managed apps, and configuration profiles that were delivered through Intune, while leaving the user's personal data, installed apps, and operating system untouched. Wipe returns the device to factory settings and removes everything, including personal data. Autopilot Reset reinstalls Windows while re-enrolling the device and also removes personal data. Restart simply reboots the device without removing any data or configurations. Therefore, Retire is the only action that meets the requirement to remove only corporate content and leave personal content intact.
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Microsoft 365 Endpoint Administrator Associate MD-102
Manage and maintain devices
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