Microsoft 365 Endpoint Administrator Associate MD-102 Practice Question
Contoso plans to deliver new Windows 11 laptops to remote employees. IT technicians in the warehouse will unbox each device, connect it to the internet, and install all required Intune apps and policies so that the initial user sign-in takes less than two minutes. Which Windows Autopilot deployment mode should you recommend?
Pre-provisioning (formerly called White Glove) lets an IT technician complete the Autopilot process on behalf of the eventual user. During the technician phase, the device receives its Autopilot profile, is Azure AD-joined, and installs all required policies, apps, and updates. The device is then resealed and shipped, so when the employee turns it on only a quick sign-in and a few user-specific steps remain.
User-driven mode requires the employee to run the entire Autopilot experience, including downloading apps and policies, which would not meet the two-minute goal. Self-deploying mode is intended for kiosk or shared devices that do not have a primary user and also does not install user-assigned apps. Autopilot Reset is a post-deployment remediation action, not a deployment mode, and therefore cannot be used to prepare new PCs.
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Microsoft 365 Endpoint Administrator Associate MD-102
Manage and maintain devices
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