Microsoft 365 Endpoint Administrator Associate MD-102 Practice Question
An employee is leaving your organization, but you have agreed to let them keep their personal Windows 11 laptop. The device is enrolled in Microsoft Intune and holds both personal files and company-issued apps, policies, and e-mail profiles. You must remove all corporate data and management settings while leaving the user's personal data, files, and configuration untouched. Which Intune remote action should you perform on the device?
Wipe the device and select the option "Wipe data, keep enrollment state and user data".
The Retire action unenrolls the device from Intune and Azure AD, removes the management profile, company apps, configuration policies, and corporate e-mail profiles, but it does not delete user-generated data or personal applications. The wipe option that keeps enrollment state and user data resets Windows, removes apps and settings, and keeps the device enrolled, so corporate management remains in place. Fresh Start reinstalls Windows and can retain user data, but it also deletes all apps and leaves the device enrolled. Deleting the device record immediately removes the object from Intune and simultaneously issues a Retire command, but you can no longer track whether the action succeeds. Therefore, Retire is the most appropriate and manageable choice.
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What does the Retire action in Intune specifically do?
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How is the Retire action different from the Wipe action in Intune?
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Why is deleting the device record in Intune not recommended in this scenario?
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Microsoft 365 Endpoint Administrator Associate MD-102
Manage and maintain devices
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