Which statement best describes a contractual adjustment (also called a contractual allowance) when it is posted to a patient account by a participating provider?
It is the negotiated difference between the billed charge and the payer's allowed amount that the provider writes off; it is not the patient's responsibility.
It is an extra fee the provider may add to recover revenue after insurance payment.
It converts the insurer's portion of the bill into patient coinsurance.
It raises the amount the patient must pay toward the deductible for that service.
A contractual adjustment represents the difference between the provider's usual charge and the amount the payer has contractually agreed to allow. Because it is a provider write-off under Claim Adjustment Group Code CO (Contractual Obligation), the adjusted amount is not transferred to the patient. Therefore it does not increase the patient's deductible, copay, or coinsurance. The patient is only responsible for any cost-share amounts (deductible, copay, coinsurance) calculated on the allowed amount, not for the contractual adjustment itself.
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What is a contractual adjustment in medical billing?
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What is the role of Claim Adjustment Group Code CO in contractual adjustments?
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