Which document must a medical assistant have before they can request a copy of a patient's medical records from another healthcare provider?
Patient billing statement
Email request from the patient
Signed release of information form
Verbal consent over the phone
A signed release of information form is required by law to protect patient privacy. It ensures that the patient has given consent for their medical records to be shared with another healthcare provider. Alternative documents like a verbal consent, a billing statement, or an email request are not sufficient on their own to meet legal requirements for the transfer of protected health information under HIPAA regulations.
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