AAMA CMA Practice Question

The primary reason to verify a patient's mailing address, date of birth, and insurance information is to ensure billing accuracy and prevent claim denials. Inaccurate or outdated information is a leading cause of rejected insurance claims, which delays payment and creates more administrative work. While verifying this information also contributes to patient safety and maintaining a correct medical record, its most direct and critical administrative function is to support the billing and revenue cycle.