What is the primary reason for a medical assistant to verify a patient's mailing address, date of birth, and insurance policy number at every check-in?
To confirm the patient's appointment time and date
To prevent claim denials and ensure billing accuracy
To update the patient's clinical history and allergies
To provide information for public health reporting
The primary reason to verify a patient's mailing address, date of birth, and insurance information is to ensure billing accuracy and prevent claim denials. Inaccurate or outdated information is a leading cause of rejected insurance claims, which delays payment and creates more administrative work. While verifying this information also contributes to patient safety and maintaining a correct medical record, its most direct and critical administrative function is to support the billing and revenue cycle.
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