Under HIPAA's right-of-access provisions, a patient at an outpatient clinic asks to review and receive a copy of the complete medical record maintained by the practice. Which action must the healthcare provider take to remain compliant with federal law?
Grant the request and provide access to the records within the allowable time frame.
Set a high, non-cost-based fee to discourage the patient from obtaining the records.
Permit inspection of the record but refuse to release any copies.
Deny the request without explanation because the records are the provider's property.
HIPAA (45 CFR 164.524) requires covered entities to allow individuals to inspect and obtain copies of their protected health information. The provider must supply the records within 30 days (one 30-day extension allowed) and may charge only a reasonable, cost-based fee. Access may be denied only in limited situations, such as when disclosure would likely endanger life or safety. Denying access outright or imposing excessive fees violates the Privacy Rule.
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