AAMA CMA Practice Question

The correct answer is to provide a referral to the appropriate specialist and confirm the patient's understanding of the next steps. This ensures continuity of care by guiding the patient to an appropriate provider who can address their specific healthcare needs. It is also important to engage the patient in the process to ensure they are aware of and understand the reasons for the referral. While notifying the healthcare team and documenting in the patient's record are necessary actions, they do not encompass the complete coordination process like the correct answer does. Simply scheduling a follow-up appointment is not sufficient if the follow-up care required is with a different specialist outside of the Medical Assistant's current healthcare facility.